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HOWTO raise a ticket to TDP support


What to do ?

Access to the portal here. You should see:

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At the top, on the right, click on "Service Desk".

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Then select "Other":

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Then select "Managed Cloud":

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Finally, fill the appropriate fields:

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Precise the name your cluster, the URL or the component that is not working properly. All screenshot or logs are welcomed !

Factual information help us to discover faster your issue !


If you have a critical issue, please raise an INCIDENT ! Go to the postIT home page and click on "raise an incident" !

Next Steps

  • Understand the support SLA here